Privacy Policy

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Privacy Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific privacy policies you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Privacy Policy.

Privacy Policy - the basics

We may ask to take before-and-after photos for our portfolio or marketing.
Your identity will be protected unless permission is given.
If you prefer not to have your image taken, please let your stylist/technician
know before your service begins.
7. / Allergies, Health & Patch Tests
Client Responsibility: Inform us of any medical conditions, allergies, or
sensitivities before your appointment.
Patch Tests: Required at least 24 hours prior to certain treatments (e.g.,
tinting, color, chemical peels).
Pregnant or Nursing Clients: Please consult your doctor before
undergoing certain treatments.
8. 2 Group & Event Bookings
Deposits: A 50% deposit is required to secure group bookings (3 or more
clients) or special event services.
Notice for Changes: At least 72 hours' notice is required for any group
changes or cancellations.
Punctuality: All group members must arrive on time; delays may affect
services provided.
9. Confidentiality & Client Records
Your personal and contact information is confidential and stored securely.
We will never share your data without your consent.
10. Staff Safety & Rights
Our team reserves the right to refuse service to any client who violates our
policies. behavior.
We maintain a zero-tolerance policy for harassment, threats, or abusive
Policy Agreement
By booking and confirming an appointment at Lady M Hair Beauty, you acknowledge and accept all the terms outlined in this policy. These guidelines are in place to ensure a safe, respectful, and professional environment for all.

What to include in the Privacy Policy

Thank you for choosing Lady M Hair Beauty. We are committed to providing exceptional service a relaxing, professional environment. To ensure smooth operations and fairness to all client and staff, please review our salon policies below.
Bookings & Appointment Policy
Booking Fee: A non-refundable R100 booking fee is required to secure all
appointments. This fee goes toward your total service cost but will be forfeited if the appointment is cancelled or missed.
How to Book: Bookings can be made via WhatsApp/ Facebook DMs]. No
appointment is confirmed without the booking fee.
Appointment Confirmation: All bookings must be confirmed at least 24
hours before your scheduled time. Unconfirmed bookings may be released
2. Late Arrival, Rescheduling & Cancellations
Late Arrival: Arriving more than 20 minutes late may result in a shortened
service or cancellation. Full service fees still apply.
Rescheduling: You may reschedule up to 24 hours in advance. The R100
booking fee will carry over once only if rescheduled on time.
Cancellations: Cancellations made less than 24 hours before your
appointment will result in loss of your R100 booking fee.
No-Shows: Clients who do not show up for an appointment without notice
will be charged 100% of the service. No further bookings will be accepted without full prepayment.
3. - Payments & Refunds
Accepted Payments: We accept Cash, EFT, Debit/Credit Cards,
SnapScan, and [list any other platforms]
Final Balance: The remaining balance (minus the R100 booking fee) is
payable immediately after service.
Refund Policy: No refunds are provided for services rendered. If you are
unhappy, please notify us within 48 hours for a correction.
4. Satisfaction Guarantee & Redos
Service Corrections: We aim for perfection. If you're not satisfied, notify us
within 48 hours. If appropriate, a correction will be offered at no additional charge.
Preference Changes: Changes in style or color preference after service are
not covered under free redos.
5. © Client Conduct & Salon Etiquette
Respect Policy: Disrespect, inappropriate behavior, or abusive language
toward staff or clients will result in immediate refusal of service.
Hygiene: Please arrive with clean hair unless wash service included.